Every week, I coach different personality types from various professional backgrounds, age groups, and expertise levels. What’s the common theme? These CEO’s, leadership teams and individual employees all want to be heard and recognized. Not groundbreaking, right? But… this means people crave empathy.
According to Forbes, “It’s simple science. Empathy neutralizes negativity. When you’re frustrated, angry or dissatisfied with another employee, the ability to temporarily take that person’s perspective and see his or her point of view is a powerful tool.”
When I work one-on-one with employees in any organization, we have discussions about their “why” or their purpose, and what’s holding them back from reaching their maximum potential in that role. Often times a miscommunication among teammates or managers can result in a setback.
We all need purpose. A good majority of us associate purpose with our life’s work. How much or often we apply ourselves in our careers, can be equivalent to how valued we feel.
It’s time for both the employer and leader to connect on a deeper level. No. I’m not asking you to gather ‘round the firepit, hold hands, and sing “Kumbaya,” necessarily, but I coach my clients to practice empathy in the workplace in the form of support and mindful communication which builds trust, loyalty and reliability. This takes time.
In many workplaces there is a serious sense of fear and authority looming from the “front office.” That’s where I come in. I work with teams to close that gap. The first step is to intentionally care for one another. Why not? When you give that love and compassion to your employees, and teammates, it comes back in the form of better comradery. This leads to more efficiency and ultimately achieves a business-place bliss point, which trickles over to your clientele, and other third-party dealings. Soon enough, the project at hand and business, is booming.
As a clinical therapist, and a leadership coach, I can’t tell you how important it is to listen to one another. This typically generates a “this isn’t so bad” perspective almost immediately.
I hope this newsletter provided some food for thought. I want to remind you that for the month of August, I’m offering complimentary consultations. Schedule a quick call with me today. I love what I do and I can’t wait to give you the transcendent results you deserve.
Leadership Transcended,
Dr. Dionne Kress
